FAQ for students

Student's guide to working on the Skyes platform

Can I submit my homework after the deadline?
- The task will be available even after the deadline, but the time and date of its completion won't appear in the teacher’s account.
How can I change my group or teacher?
- Fill in the application form on this page and we will transfer your account.
Will the platform work on my computer? And on the mobile phone?
- Skyes works on any device: a computer, a mobile phone and a tablet.
- Students can do homework on their computer, tablet or mobile phone. A mobile phone can become handy when the main internet connection is not fast enough.
- Besides, we've got a special mobile app where students can also do their homework. Click the links below to download the app:
  - for Android
  - for iOS
What should I do if some problems arise while working at the platform?
- If you have any questions, feel free to contact our Skyes tech support team using one of the means below:
  - through the Live Chat Support in your personal area (the icon in the lower right corner)
  - by email: support@uniskyes.com
What should I do if some problems arise while working at the platform?
- The most popular errors, such as signing in or login and password reset are described in the articles in the Getting started section.

Getting started	Personal area and HW	Educational materials and Mobile app
Registration Account login Password reset	Introduction to personal area Words trainer Homeworks Rating Changing the group	Self-study courses Video guide

Do you still have questions?
Please contact Skyes tech support team at support@uniskyes.com or send a message in the live chat on the website.